For companies who are seeking to implement Microsoft Dynamics CRM, Nicola provides implementation services which include:
- Detailed requirements gathering.
- Solution recommendations, including 3rd party add-on analysis.
- Solution design and implementation.
- System Testing.
- User training.
Nicola works closely with other experienced consultants and Microsoft partners to provide solution development and technical services, such as data migration and product integration.
Nicola provides project management services for CRM and other business application projects.
Nicola’s experiences in leading CRM projects and managing a finance team have provided her with all the necessary skills to successfully manage IT projects. Her understanding of the IT project lifecycle and IT development, coupled with deep financial experience ensures that your projects will be delivered on time, in scope and on budget.
Nicola assists organisations in identifying areas of inefficiency, these inefficiencies can come from either manual processes that once automated will provide improvements to the organization or automated processes that are not working as efficiently as they could be. Once the ineffectiveness has been identified Nicola works with the company to implement an improved business process.
Nicola supports companies in turning a solution vision into a reality. Do you know you have a problem but don’t know how to solve it? Or have a vague idea of what you want for the future but don’t know how to get there? Nicola has experience with several Microsoft products such as Microsoft Dynamics CRM & ERP products, SharePoint and Business Analytics to help companies deliver a truly integrated solution.
Nicola offers assistance to organizations that are seeking a new CRM solution but have not yet identified which solution would be best for them. Nicola can help in the writing of the RFP and brings her vast experience to the table when it’s time for product and vendor selection.
Are you in the early stages of choosing a new Customer Relationship Management solution?
Are your employees already fully utilized in their daily role and having difficulty finding the time to meet with various CRM vendors to explain your business and your solution requirements?
If the answer to these questions is yes, then Nicola could be your saviour.
Do you really know what to look for in a CRM solution and a professional services company?
Do you know the right questions to ask before engaging with a professional services company?
If the answer to these questions is no, then Nicola would be of benefit to you.
Nicola works as an independent CRM consultant, she works for you, not the CRM vendor or the CRM implementer. With her vast business experience Nicola would delve deep in to your company to understand your strategies and vision and brings her experiences of CRM projects, both the good and the bad, to assist you in not only making the right product decision but also help you to choose the right professional services company. With Nicola you can be sure you would have a neutral consultant who has your business interests at heart.
Do you have a Microsoft Dynamics CRM team and need assistance with pre-sales?
Have you recently lost a member of your CRM team and require temporary cover?
Do you already offer Microsoft Dynamics CRM and need assistance with a particular project?
If the answer to any of the above is yes, then you should contact Nicola. Nicola is eager to work with Microsoft partners to:
- Help you build your CRM practice.
- Help with pre-sales demos (including customised demonstrations) and sales seminars.
- deliver implementation, project management and training services to your clients.
The brain can’t multitask – well, that’s not strictly true. It can do many tasks simultaneously. What research shows, is that we can’t consciously focus on more than one task at a time – what we’re effectively doing is time slicing between the tasks. What this means is that we may end up doing many things badly rather than a few things well.
To this end I work on only a few projects at any one time. I would rather turn down a project than take on too much work and risk my reputation. Client satisfaction and bringing business value to my customers are my number one priorities. In all projects I strive to be my clients trusted advisor.
If you feel you could benefit from my services or you have any questions please contact me, if I can’t help you then I probably know someone who can.